Technical Support Specialist (SF, Seattle or Remote)

Telecommute · San Francisco, California, United States · Support

Description

About You:

A technical support specialist with technical chops, who wants to eventually move into product role. Preferably, your claim to fame from your last job won’t be how many tickets you solved but how many you made ‘extinct’ by working with the team to improve products and processes. You take everything you learn and turn it into collateral or processes that will let you reduce your workload so you can take on new responsibilities. Customers are your #1 priority, and you’ll do whatever it takes to support them.

As a Support Specialist, you’ll be exposed to every part of our system and work directly with Customer Success, Engineering and Product Management to ensure that our customers have the best possible experience.

Requirements

Requirements


Nice-To-Have (we’ll teach you if you don’t already know):

Benefits

Salary: $40,000-$55,000

Benefits: full PPO (Google-level) Health, Vision, Dental

Employee Stock Options

Tax-Free Commuter Benefits

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